Service
Custom CRMs and views built around your work
We build an app around your work when off-the-shelf software does not fit or its rollout has stalled. Customers, requests, orders or complaints are visible in one place, and the data comes from where it already is: email, Excel, SharePoint or your ERP.
Examples
- Sales CRM
- Customers, contacts, open quotes and deals, with the data collected from email so that little has to be entered by hand.
- Complaints
- Every complaint turned into its own case from email, with volumes, causes and costs month by month.
- Service and spare parts requests
- Requests, their status and response times in one view, with draft replies ready in Outlook.
- Weekly customer summary
- The week's events compiled into a draft that you review and send to the customer.
- Management view
- The status of sales, orders and complaints on one page.
How they are built
- The apps are built on the same foundation as the quote request app, with the same view components, such as case pages, tables, pipelines, timelines and search.
- The app can run in your own Microsoft 365 or in another environment we agree on, and users sign in with their existing work accounts.
- If you already use a CRM or ERP, the data can be sent there.
- Nothing is sent automatically: the app prepares the work, and a person makes the decisions.
How we proceed
- 1
Meeting. We go through what you want to see, where the data comes from and who will use the app.
- 2
Proposal. The scope and price are agreed before work starts.
- 3
First version. We build it and install it together with your administrator.
- 4
Use and changes. We adjust the app based on feedback from your users.
Price
The price is agreed before work starts and depends on the scope of the work, and integrations and other hourly work are charged at €100 + VAT per hour.
Tell us what you need
Tell us what you would like to see in one place and where the data is now, and we will tell you how it could be built.
Get in touch